Help & FAQs
Find answers to commonly asked questions and learn how to get the most out of Willow.
Frequently Asked Questions
What is Willow?
Willow is an AI-powered application designed to help real estate professionals create compelling property descriptions for their listings. Our AI tool analyzes property details and images to generate unique, engaging descriptions that highlight the best features of any property.
How do I download the Willow app?
The Willow app is currently available exclusively on the Apple App Store. You can download it by searching for "Willow AI" in the App Store or by clicking the Download button in our website header.
Is Willow available on Android?
Currently, Willow is only available for iOS devices. We're working on bringing Willow to Android in the future. Sign up for our newsletter to be notified when the Android version becomes available.
How does the AI description generator work?
Our AI description generator uses advanced natural language processing technology to create compelling property descriptions. Simply input key details about the property, upload images if available, and our AI will generate a unique description highlighting the property's best features. You can then customize the description to match your specific needs.
What subscription plans are available?
Willow offers several subscription options to suit different needs, from individual agents to large brokerages. You can view our current pricing and plans within the app. All subscriptions are managed through your Apple App Store account.
How do I cancel my subscription?
You can manage and cancel your subscription through your App Store account settings. Go to Settings > [Your Name] > Subscriptions, find the Willow subscription, and tap "Cancel Subscription." Your subscription will remain active until the end of the current billing period.
How many descriptions can I generate?
The number of descriptions you can generate depends on your subscription plan. Free users have limited generations per month, while paid subscribers enjoy higher or unlimited monthly generations depending on their plan.
Is my data secure?
Yes, we take data security seriously. All property information you provide is encrypted and used solely to generate descriptions. We do not share your data with third parties. Please refer to our Privacy Policy for more details.
Contact Support
Couldn't find what you're looking for? Our support team is here to help!
Email: help@willow.realty
We typically respond to all inquiries within 1-2 business days.