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Willow

Terms of Use

Last Updated: April 4, 2025

1. Acceptance of Terms

By downloading, installing, or using the Willow mobile application ("App"), you agree to be bound by these Terms of Use. If you do not agree to these Terms, you may not access or use the App.

2. Description of Services

Willow is an AI-powered application designed to help real estate professionals create property descriptions for their listings. Our services include but are not limited to:

  • Generating AI-powered real estate descriptions based on property details you provide
  • Processing property images you upload to enhance description generation
  • Allowing you to customize and save generated descriptions
  • Analyzing example descriptions you provide to fine-tune the AI output to match your style
  • Providing templates and formatting options for property listings

3. Account Registration

To access certain features of the App, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to update such information to keep it accurate and current. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

4. User Conduct

You agree not to use the App to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Upload or share content that is defamatory, offensive, or otherwise objectionable
  • Attempt to gain unauthorized access to any portion of the App
  • Use the App for any purpose that is unlawful or prohibited by these Terms
  • Generate descriptions for properties you do not have the right to market or sell
  • Use the generated content in a way that violates real estate laws or regulations

5. Content Ownership and Rights

Our content ownership and rights are as follows:

  • App Ownership: The App and its original content, features, and functionality are owned by Willow and are protected by international copyright, trademark, and other intellectual property laws.
  • Your Content: You retain ownership of the property details, images, and example descriptions you upload to the App.
  • AI-Generated Content: You own the final property descriptions that are generated by our AI and customized by you. However, we retain rights to the underlying AI models and technology.
  • License to Us: By uploading content to the App, you grant us a worldwide, non-exclusive license to use your content to provide and improve our services, including training and fine-tuning our AI models.

6. AI-Generated Content Responsibilities

Regarding AI-generated content from our App:

  • You are responsible for reviewing all AI-generated descriptions before using them professionally
  • You must ensure all descriptions are accurate and comply with real estate laws and regulations
  • We do not guarantee that the generated descriptions will be free from errors or omissions
  • You agree to indemnify us against claims arising from your use of AI-generated content in your professional activities

7. Subscriptions and Payments

If you choose to purchase a subscription to the App:

  • All purchases are processed through the App Store and subject to Apple's terms and conditions
  • Subscription fees are billed in advance and may renew automatically unless canceled
  • You can manage and cancel your subscription through your App Store account settings
  • Refunds are handled in accordance with Apple's refund policy

8. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WILLOW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WILLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE APP.

10. Termination

Willow may terminate or suspend your account and access to the App immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the App will immediately cease.

11. Changes to Terms

Willow reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: terms@willow.realty

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